How to Fix the OE Error Code on an LG or Kenmore Washer

Is your LG Kenmore washer flashing the dreaded OE error code? Don’t worry; it’s a common issue with a straightforward solution. This guide will walk you through troubleshooting the problem and knowing when it’s time to call for professional service.

What Does the OE Error Code Mean?

The OE error code indicates a drainage issue. Your washer is having trouble draining water, which can be caused by:

1. A clogged drain filter.

2. Blocked or kinked drain hose.

3. Faulty drain pump.

This error prevents the washer from completing the cycle, but you can often resolve it with a few simple steps.

Step-by-Step Troubleshooting

Before you call for service, try these solutions:

 1. Check the Drain Filter

   – Locate the filter: It’s typically behind a small access panel on the front of the washer.

   – Clean the filter: Remove any lint, debris, or foreign objects. Be prepared for water to spill out, so have a towel or shallow pan ready.

   – Reinstall the filter: Ensure it’s secured tightly to avoid leaks.

2. Inspect the Drain Hose

   – Straighten out the hose: Make sure it’s not kinked or pinched.

   – Clear blockages: Disconnect the hose and flush it with water to remove any obstructions.

   – Check the installation: Ensure the hose is positioned correctly (usually no higher than 96 inches from the ground).

3. Run a Test Cycle

   – After addressing the filter and hose, run a rinse and spin cycle. If the code persists, the issue may be more serious.

When to Call for Service

If these steps don’t fix the issue, the problem may lie with the drain pump or an internal component. At this point, it’s best to call a professional appliance technician. Aka Us! Attempting to fix electrical components without proper knowledge can lead to further damage or safety risks.

Preventing Future OE Errors

– Regular Maintenance: Clean the drain filter monthly and inspect the drain hose for blockages.

– Proper Detergent Use: Use only high-efficiency (HE) detergent to prevent residue buildup.

– Load Management: Avoid overloading the washer, which can strain the pump and lead to drainage problems.

Need Help? We’re Here for You!

If your LG or Kenmore Washer continues to display the OE error code despite your efforts, don’t hesitate to reach out. At The Original A&E Appliance Service, our skilled technicians are ready to diagnose and fix the issue quickly.

Contact us today to schedule a service appointment and get your washer back in action!